Privacy Policy

Last Updated: November 24, 2025

Malcolm Contracting Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, or communicate with us.

By accessing our website or providing your information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Email address

  • Phone number (including mobile numbers)

  • Address

  • Project details submitted through our online forms

1.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the website

  • Cookies and tracking technologies (for analytics/security purposes)

2. How We Use Your Information

We may use your information to:

  • Provide quotes and estimate requests

  • Communicate about project updates or scheduling

  • Respond to inquiries and customer service requests

  • Improve website functionality and user experience

  • Send SMS updates when consent is provided

  • Maintain internal records and documentation

  • Comply with legal obligations

We do not sell or rent your personal information.

3. SMS Text Messaging Consent (Required Disclosure)

By providing your mobile number through our website, you consent to receive SMS messages from Malcolm Contracting Services, including:

  • Estimate confirmations

  • Project updates

  • Scheduling reminders

  • Customer support communication

Message & data rates may apply. Message frequency may vary.
Reply STOP at any time to opt out. Reply HELP for assistance.

3.1 SMS Data Privacy

We do not share, sell, or disclose your mobile information to third parties for marketing or promotional use.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Enhance security

  • Optimize performance

You can control cookie settings through your browser preferences.

5. How We Protect Your Information

We implement industry-standard security measures to protect your data from:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Destruction

While we follow best practices, no method of transmission or storage is 100% guaranteed.

6. Sharing of Information

We do not sell or rent personal information.
We may share data only in limited circumstances:

  • With service providers necessary to operate our business (e.g., hosting, email platforms)

  • To comply with legal obligations

  • To protect the rights, safety, and security of our customers and business

Service providers are required to keep information confidential and are not permitted to use it for marketing.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights

Depending on your jurisdiction, you may have rights related to:

  • Accessing your information

  • Updating or correcting information

  • Requesting deletion

  • Limiting processing

To exercise these rights, contact us at the email below.

9. Children’s Privacy

Our services are not directed to anyone under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or the handling of your information, contact us at:

Email: malcolmcontractingservices@gmail.com
Phone: (617) 506-8492
Website: malcolmcontractingservices.com